Many German customers get confused by having 3 address lines
instead of a street and a house number field. They feel that
something needs to be entered in line 2 and 3 and get…creative.
This causes a lot of manual work in getting these addresses with
dublicate zip codes and city names to be parsed by the automatic
DHL and GLS label creation.
So we had to remove line 2 and 3 from the address field.
This may inconvenience many foreign customers.
However since most of our customers are German,
it is a change we had to do.