GPSR compliance finally complete

With the label-printing software updated and the shop extended to show the newly required information,
we just added the last required manufacturer addresses and contact emails.

What has changed?

In addition to our own address, the one of the manufacturer is now also printed on all new packaging. Previously we would only print the name and logo of the manufacturer.

You can now find and care-instructions, safety advice, manufacturer address and the address of the party responsible for EU product safety in a new tab on each product:

Remaining work

A few ones for older product, where this is technically not required, will be added as they become known.
(Sadly US companies aren’t mandated to show their full address anywhere on the website,
so we have to ask and wait.)

GPSR extension written for shop software

General Product Safety Regulation (GPSR) will take effect in two month.
It mandates that we display a lot of information about product safety&care and the manufacturer+(EU) importer in the same place as the product details.
Sadly our shop software doesn’t allow for and kind of manufacturer details.
To prepare for it, we have written an extension for our shop software.

There is now an additional tab „Manufacturer“ for all products.
It lists who the original manufacturer is.
It also shows what party is responsible for product safety in the EU
…and it contains a copy of the safety and care instructions we have prepared in English and German.

Huge PayPal issue fixed

We seem to have issues accepting #Paypal payments since the old API certificate expired on the 1st of August.
We did update the certificate file but the shop software just silently never saved the update.
Sadly we did not get any errors from the shop software and the ToS of all payment providers prohibit us from clicking the button ourself to test things.
(For fraud prevention.)

A customer just informed us and within an hour we found a workaround for this bug.

Sorry for the inconvenience.

Improved product-photo setup

As usual there is a lot of stuff going on behind the scenes to keep this tiny Dildo-shop running.
One thing we just improved is our photo-setup.
While maintaining consistent light, posture and colors across photos made in decades now,
we just added 3 new ways to hold different sized toys that don’t like to stand up on their own upright.

Previously we had to lie them down and make photos from above or hold them up and very quickly make each photo before gravity did it’s thing.

Shop software updated

We have updated our shop software to a new version and undated to a newer version of PHP.

If you find anything not working as expected, please contact us!
We are busy testing all functions. So far everything seems fine.
The new version has been running on our internal test server for a week already.

Fixed a bug

Sorry for everyone who had the checkout page never finish loading.
We had this issue before but couldn’t find out what caused it.

TL:DR

It’s fixed and we have done serveral changes to make sure to find out very quickly,
if is or something similar ever happens again.

Long version

Due to now having a backup every time we do any change in the shop,
we think this happened every time we create a testshop to try out an update before applying it to the live shop.

Not only did we fix the result.
we added some tests to make sure we after every change we are informed if the issue was created
and we have an hourly check that send us an email whenever any critical log messages are created in the current day.

New attribute „build to order“

We are planning to add a number of additional products that can be build to order.
In preparation, we added a new attribute „build to order“ to filter only/none of the product that are manufactured to customer specifications instead of being instantly shipped from local stock.
In applying this new attribute we also edited the description of every custom made product to follow the same design and list the same details.

Updating credit card payments and shop system

We are updating the shop module used for credit card payments to a new major version.
The update has been tested in our test system and we don’t expect any visible changed.
However if anyone experiences any issues. Please contact us.
Aparently there are some legal changes that the credit card module now must display co-branded credit card logos in the EU.

We also updated the shop system itself to a new patch-level. It doesn’t contain any visible changes and all security patches have already been applied before anyway.

QR code for easier SEPA payments

Apart from credit cards and Paypal, you can always pay by SEPA money transfer.
In fact, for us this means there are no fees to pay.

In addition to the 1D barcodes we use ourself.
our invoices now include a 2D QR code that you can scan with your banking app to enter all the payment details without even having to do any copy&paste.

We couldn’t include it in the payment flow of the website yet.
Just the invoices.
But it’s a step forward.