New attribute: Species

With the new store categories, we have started to add a new product attribute for drilldown and searching.
You can now select from a fixed list of species. Given that allowing multiple species for a single item and that synonyms are not possible, this is only a very broad categorisation.
The intent is to use it in categories like „dildos by size“ and „dildos by manufacturer“ to further restrict the visible toys but also to easily find e.g. deer in the category of „roughly equine species of medium size“

At this point only few toys have this attribute already set but we are adding it to more toys one at a time. This is a very time consuming process and daily shop operation, stock management as well as new toys and manufacturers have a higher priority. So it will take some time until all toys have their species assigned to them.

New categories

Over the years our selection of toys has grown…. a lot.
So after all this time we have taken it upon ourself to redesign the categories.
You can now start browsing either

by manufactuer

or species

or size you are looking for.

From there you can drill down further using multiple selection values.
Sadly the shop system does not allow us to add the numerical values like „usable length“ or „knot diameter“ to the automatic drill down navigation. We’ll see about ways to add that ability outself at a later time.

Brexit II

We have already posted the technical details we where given by DHL and Amazon and the steps we will take regarding Brexit recently.

Given the deadline getting closer, we urge everyone from the UK who intends to order any toys from our store, please to do so no later then next week. Even if there is a delay, there is likely to be at least some chaos after that date. Wheels are already in motion everwhere around us even if the Brexit itself may or may not be postponed for a few weeks or a few month or a year.
Banks, credit cards, Paypal, DHL, Royal Mail, Amazon.co.uk, Amazon.de delivering to the UK, widely fluctuating GBP/EUR exchange rates,… there are a lot of external entities we have to rely on to conduct business and everyone of them prefers to be on the safe side even if it means turning down business for a weeks or two or suddenly making their service more expensive.

Thank you.

New Bank Account

We are currently switching bank accounts.
New orders paying by SEPA bank transfer will already retrieve the new account details for their payment.
The old account will still remain valid for a few weeks.
This should be plenty of time for the very few bank transfer -orders in the shop that have not payed yet. (*)

Advantages

While being quite an ordeal for a privat bank account, such a switch is a bit more involved when it’s about a company account. Over the past few weeks we have set in motion most of the paperwork involved (including customs- and tax offices) and so far the transition seems to run smoothly.

The advantage for you: SEPA bank transfer payments arrive within a day instead of 2-3 days now. (With Commerzbank, they didn’t become visible in online banking until some time later. Thus we could not ship as quickly as would be otherwise possible.)

The advantage for us: In the end we’ll even pay much less fees. Up to now our Aval for a simplified customs process was quite expensive and every customer paying by SEPA bank transfer would cost us about 0,15€ in addition to a monthly fee. While not free (Company bank accounts that include cash handling and a Maestro card are not) this is now much cheaper and the SEPA payment fees are gone up to a very comfortable monthly limit.

Say no to Commerzbank / Comdirect.

Based on how they handle very long time customers (we’re talking decades here).
Not just one or two or a dozen or 3 dozen customers.
We’re talking thousands. Whole families, businesses, entire diplomatic embassies.
People in good and very good standing. People being granted the elevated „First“ status by this bank. Not only free accounts that never run up any overdraft or loan interest and thus don’t make their bank much money. Even business customers who pay considerable banking fees every month, heavy hidden fees in exchange rates and quite hefty fees for business services such as an Aval or business SEPA debit mandates.

We can not recommend anyone to choose this bank and to leave there while you still can. In case you are with them, here are some sources you should seriously consider:
NDR „Der Mark“
NDR „Panorama“
FAZ
Der Westen (Funke Media Group)
Osttüringer Zeitung
DW Akademie
Hamburger Morgenpost
Comdirect User Forum (1) (2)
Trustpilot
There is a reason they need to advertise a staggering 100eur for new customers there (any seemingly very often not paying that). Think about it!

This is separate from their terrible standing with being thrown out of the DAX index .
As as result 7300 employees where let loose. 4210 of them in corporate banking. In the medium sized business support this ment 50% of staff in southern Germany and 40% in northern Germany. (Handelsblatt late 2017)
This ment unreachable/bad and constantly changing business customer service representatives (1) including ours. We’re not going into details about our own experiences there due to internal details. TL:DR: All business service stopped after late 2018 and it seems all good customer service staff have left on their own for better banks even before the layoffs.


FAZ
Der Westen (Funke Media Group)
Osttüringer Zeitung
DW Akademie
Hamburger Morgenpost
Comdirect User Forum (1) (2)
Trustpilot
There is a reason they need to advertise a staggering 100eur for new customers there (any seemingly very often not paying that). Think about it!

This is separate from their terrible standing with being thrown out of the DAX index .
As as result 7300 employees where let loose. 4210 of them in corporate banking. In the medium sized business support this ment 50% of staff in southern Germany and 40% in northern Germany. (Handelsblatt late 2017)
This ment unreachable/bad and constantly changing business customer service representatives (1) including ours. We’re not going into details about our own experiences there due to internal details. TL:DR: All business service stopped after late 2018 and it seems all good customer service staff have left on their own for better banks even before the layoffs.

*) Given that orders with payment by SEPA bank transfer that still haven’t payed a week after get a gentle reminder with the bank details and after multiple weeks and reminders must get canceled anyway so as not to block toy-inventory that other people would like to buy.)



New delivery by KnotMe arrived

The announced delivery arrived and everything has been added to the shop already.
It’s great when the manufacturer already puts our barcodes on there, so all we have to do is put them in the correct shelved. 😉

As announced, the „Clyde (M)“ is back in stock.

(Yes, postings in the category „Disturbing Dildo Deliveries“ are basically copy&pasted.
There is just nothing original to write about such a thing but many people are waiting
for toys of a specific manufacturer to come in, so it’s important we post these.)

Brexit

Yes, none of us can hear it anymore but the date of a possible „hard Brexit“ is creeping nearer. We will update this blog posting as more information arrives from our the companies who’s services we use.

Amazon

A week before the possible hard Brexit (22.3.2019) we will deactivate our presence on Amazon.co.uk until is becomes clear how this is to continue.

Amazon is urging is to stockpile our products in their UK warehouse but we are too small and our UK sales too irregular to do that. We need our stock right here for our many EU customers.

DHL

Starting 26.3.2019 DHL requires us to add details customs documentation to all packages for destinations within the UK, the Isle of Man and the Channel Islands.
Delivery times for these destinations can not be guaranteed by DHL and thus also not by us.

In Case of a hard Brexit, DHL will start requiring an additional „Brexit Fee“ starting on the 2019-04-01 „or later“ for the handling. We will add that to the shipping price unaltered. The fee is an additional 10.29€ .

New delivery by Zetacreation arrived

The announced delivery of Dildos by Zetacreations (English / German) arrived.

The new stock to is already available in our shop.
Except for the Durka The Dingo all toys made by Zetacreations are back in stock.
Note that with Zeta we do NOT offer the option to order custom toys because of the rather long waiting times until an order becomes a delivery.

(Yes, postings in the category „Disturbing Dildo Deliveries“ are basically copy&pasted.
There is just nothing original to write about such a thing but many people are waiting
for toys of a specific manufacturer to come in, so it’s important we post these.)

New KnotMe delivery

A new delivery of KnotMe toys is on it’s way.
It should arrive shortly.

Currently the medium sized „Clyde“ is out of stock.
This should change when the delivery arrives.

(Yes, postings in the category „Disturbing Dildo Deliveries“ are basically copy&pasted.
There is just nothing original to write about such a thing but many people are waiting
for toys of a specific manufacturer to come in, so it’s important we post these.)